Frequently asked questions
Have a question about out services? View our frequently asked questions below.
What cremation options do I have?
Do you only cremate cats and dogs?
How do I know I'll receive my pet's ashes?
Will I get to say goodbye before my pet is cremated?
Will I receive a memento of my pet?
Do you offer any religious services?
Can I be present when my pet is cremated?
Can I supply my own urn?
What happens if I don’t want my pet’s ashes returned?
Can you collect my pet from home?
What areas do you service?
What happens if my pet dies in the evening or on the weekend?
If my pet is euthanised at the vets, can I choose where my pet is cremated?
Do you offer payment plans?