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Standards & Accreditations
Our standards & accreditations
Pets in Peace is the only pet crematorium in Australia to receive accreditation with the International Association of Pet Cemeteries and Crematories (IAOPCC). All of our staff are formally trained under the IAOPCC’s training program. Currently, there are no formal standards or regulations to guide the work undertaken in Australian pet crematoriums. At Pets in Peace, we aim to set the standards for pet cremation in Australia. We have adopted the Cremations Act 2003, which governs human cremation, to self-regulate our pet cremation process. We licence all our cremators as human cremators and uphold the required standards of maintenance and environmental management. We also use an integrated tracking system for all animals in our care, based on the American Vet Portal model. This system ensures a high-level of accountability, so we know where a pet is at every stage of the process. We also use CCTV monitors in all of our rooms to monitor activity. Visit us anytime and experience for yourself our dedication to creating superior standards in care and service.
Pets in Peace was the first pet crematorium in Australia to receive accreditation with the International Association of Pet Cemeteries and Crematories (IAOPCC).
What our clients say...
We were thrilled at the care & love that was shown to us, and our beautiful little Paris (dog) pre her cremation!! Had no dramas what so ever in relation to them taking care of Paris after we said goodbye to her at the Vets Hospital in Springwood! Loved how we got a death certificate, a seed to plant in her honour, & other little mementos of her, that came in a lovely folder!! Also loved how they delivered her to our home, the gentleman dressed in a lovely suit & he was wearing white gloves!! A truly nice touch I thought!! This was 2 years ago! Was recommending them to my niece who sadly is putting their much loved Bailey (dog) to sleep today, 3/6/17!! Was reading thru some of the reviews so thought I would post a positive for Pets in Peace!
We will forever be grateful to Pets in Peace for the care and understanding when our Maybe passed. It was a tough time for us and the way they handled it was with the highest respect and understanding. We are very happy to have our baby home now and are extremely happy in this sad time with the service we received. I would also like to thank Eddy the gentleman who came out and collected our sweet girl for his work and the care taken with Maybe. In this time of sorrow it is so great to know that there are people there to help with decision with such understanding. Thank you again. Will have no problem recommending your service to anyone that may need it.
Thank you so much! I couldn’t recommend pets in peace enough. Our little Bowzer crossed the rainbow bridge and we have something so beautiful to keep with us forever. I found all your staff to be compassionate, helpful and patient with us while we not only processed our little boy leaving this earth but also deciding on all on the arrangements. We thank you for being so understanding and nothing was ever too hard even when we requested a particular white paw to be printed. Thank you again.
Absolutely recommend Pets in Peace. They were so kind, respectful, professional and compassionate. Every step in the process was well-considered to support the owner during a difficult time. The team went out of their way to handle my beautiful pet in a thoughtful & considerate way, and gave me the support, time and opportunity to say good bye & grieve. Losing a pet is awful, but Pets in Peace made the whole thing a bit more bearable & helped me honour my pet’s memory.
We would like to thank you all from the bottom of our hearts for the absolute care and dignity shown to ALL our family members during the passing of our two puppies that you have cared for. My children and grandchildren asked me to pass on their appreciation to Jeremy who cared for Zorro, he went above and beyond and Tracy who I spoke with during our most recent experience was professional and personal at the same time which is often difficult to achieve in difficult times! We can’t recommend you highly enough and will be returning when the need arises in the future.
David & Rob
Dear Martin & Bev,
We just wanted to follow-up on our thank you card from yesterday to say how much we have valued the sensitive and compassionate service we received from all the staff of Pets In Peace. From the moment of our initial email inquiry two weeks ago to the safe delivery of Akimi’s ashes to us yesterday, we have always felt we were in safe and professional hands. We received expert care in every stage of the process.
We have no doubt that the moment Akimi was taken into care by Pets in Peace, she would have been treated with the same dignity and respect we were with each email and phone contact. I spoke and emailed with Abbey several times and she was always calm, professional, and very caring in our time of grief and loss. Abbey took the time to listen to our needs and recommended a service appropriate to that. Please thank her for us; she is definitely a credit to you. Also the time the driver spent chatting with me yesterday was deeply appreciated; my apologies as I have forgotten his name. But he did not simply drop the ashes and run but took the time to have a personal interaction and talk to me as one who understood what I was going through. That will not be forgotten.
And the sensitive, caring, and secure way Akimi’s ashes were returned to us was very comforting. The sealed scatter box with the ashes inside a sealed bag within a velvet bag in the box. And on a bed of pink tissue paper. We loved the engraved plaque and the sensitive cremation certificate and a gold paw print. And her lock of hair will be treasured. Such attention to detail and care with these mementos is deeply appreciated. We can’t thank you all enough for making such a difficult and traumatic time that much easier for us.
We scattered Akimi’s ashes this morning in the garden below our balcony, along with some yellow rose petals. Just a simple and short ceremony with the two of us, and she is now at rest. And the gorgeous engraved plaque has been affixed to a lovely frame with the photo of Akimi in it. And today we registered a star in her name with the International Star Registry. She may be gone from us physically, but her light will never fade in our lifetime.
Once again, we can’t thank you enough for being there for us when we needed you.
David and Rob
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