Dear Martin & Bev, 

We just wanted to follow-up on our thank you card from yesterday to say how much we have valued the sensitive and compassionate service we received from all the staff of Pets In Peace. From the moment of our initial email inquiry two weeks ago to the safe delivery of Akimi’s ashes to us yesterday, we have always felt we were in safe and professional hands. We received expert care in every stage of the process. 

We have no doubt that the moment Akimi was taken into care by Pets in Peace, she would have been treated with the same dignity and respect we were with each email and phone contact. I spoke and emailed with Abbey several times and she was always calm, professional, and very caring in our time of grief and loss. Abbey took the time to listen to our needs and recommended a service appropriate to that. Please thank her for us; she is definitely a credit to you. Also the time the driver spent chatting with me yesterday was deeply appreciated; my apologies as I have forgotten his name. But he did not simply drop the ashes and run but took the time to have a personal interaction and talk to me as one who understood what I was going through. That will not be forgotten. 

And the sensitive, caring, and secure way Akimi’s ashes were returned to us was very comforting. The sealed scatter box with the ashes inside a sealed bag within a velvet bag in the box. And on a bed of pink tissue paper. We loved the engraved plaque and the sensitive cremation certificate and a gold paw print. And her lock of hair will be treasured. Such attention to detail and care with these mementos is deeply appreciated. We can’t thank you all enough for making such a difficult and traumatic time that much easier for us. 

We scattered Akimi’s ashes this morning in the garden below our balcony, along with some yellow rose petals. Just a simple and short ceremony with the two of us, and she is now at rest. And the gorgeous engraved plaque has been affixed to a lovely frame with the photo of Akimi in it. And today we registered a star in her name with the International Star Registry. She may be gone from us physically, but her light will never fade in our lifetime.   

Once again, we can’t thank you enough for being there for us when we needed you. 

Best regards,

David and Rob